Ordering Replacement Parts
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Click on the "Order Replacement Parts" link in the Orders section on the Welcome page of My Account.
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If you have more than one order that has shipped, please select the
order that contains the item(s) in need of replacement parts.
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On the following page, mark the checkboxes next to each item you'd like replacement parts for.
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Select the problem that best describes your experience in the drop-down menu.
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Describe the problem in the included field (and please include part numbers if possible).
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Select your preferred contact method.
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Click the "Submit" button at the bottom of the page
