How Do I Place An Order?
We offer three secure ordering methods so that you can choose the option that works best for you.
Placing an order on United Chair LLC is safe, easy, and fast. You can check your order status and make changes every step of the way using My Account, which can be easily browsed through the links on the right-hand side of the page.
Our product specialists are available over the phone 7 days a week: Mon – Fri: 8AM – midnight; Sat: 8AM – 8PM; Sun: 9AM – 6PM, all times EST. Call us at the phone number at the bottom of this page and we'll not only set up the order for you but answer any questions you may have.
If you’d prefer to pay by check or money order, we are happy to accept them. A quote will need to be obtained. (For more information, see below).
What Are My Payment Options?
We accept American Express, Discover, MasterCard and Visa. If debit, payment will be withdrawn immediately.
Please keep in mind that fraud checks may occur. For security purposes, we may verify the address details with a third-party fraud check company. If there is a security concern, we may ask for additional information in order to process the order. This process is done as quickly as possible; however, on occasion, doing so may result in delaying the order.
If you have a PayPal account, you can click “Check out with PayPal” in the shopping cart.
Buy with Affirm – and pay off your purchase in easy, fixed monthly payments.
Personal Checks, Cashier's Checks, and Money Orders
We accept checks as a form of payment. A quote will be required for these types of payments. You can easily obtain a quote directly from our website by clicking here.
Please keep in mind that, to prevent against fraud, any orders paid for with checks and money orders will be held for 15 days from the time the check is received to allow for the check to clear. If you need your order to be processed as quickly as possible, credit card will offer the fastest payment method.
Purchase Orders and Net Terms
We will happily accept purchase orders from corporate, educational, non-profit and government organizations pending a credit review by our finance and accounting staff. Purchase orders must be signed, bona fide documents that specify both a shipping and billing address; the preferred shipping method; and all relevant costs, including product prices, shipping and handling, and taxes (if applicable). Requisitions, letters, faxes, or memoranda referencing a purchase order number will not be accepted. To place an order by purchase order we must receive the purchase order by fax or email. Please Fax Purchase Orders To: (813) 252-3708, or Send an Email To: Mallary@unitedofficechair.com. Some additional terms and conditions include:
Full Terms and Conditions
We cannot accept your purchase order unless you agree to these terms. Please feel free to call us at the phone number at the bottom of this page with any questions. You can also let us know if you have a preferred payment method that you would like added to our payment options.
Store credit is an option for return refunds and discounts on existing orders. If you receive store credit, it will appear as a payment option during the checkout process. Store credit can pay for the entire order or a portion of the cost, depending on how much credit is available. You can check the status of your store credit anytime by logging into My Account.
We have United Chair LLC gift cards available to personalize and send to friends and family. Gift cards can be sent electronically or in the mail and will include a code to apply during checkout. To purchase a gift card, click here.
After your order is completed, you will be sent a confirmation email to the email address provided. Included will be an order number – this is your reference number in case you have any questions about your order. Please review the order summary to confirm your order information is correct and save the email as a receipt of your purchase. If you don’t receive a copy, first check your junk mail and then check My Account or contact us.
If you’d like another copy of your receipt, you can always go to My Account and click “View Order Status” within the My Orders section. To the right of your order details, you’ll see an envelope icon that you can click to forward your order details to a different email address.
One of the best things about buying through United Chair LLC is that we do not have to charge sales tax, with a few notable exceptions: orders shipping to Alabama, California, Georgia, Illinois, Kentucky, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, Texas, Utah, and all Canadian provinces will be subject to a sales tax (however, in Massachusetts, sales tax does not apply to purchases of gun safes and shoes) . United Chair LLC is not responsible for individual states' sales tax reporting laws pertaining to online purchases, so we encourage you to check your state's regulations before you shop.
Note to customers shipping to Colorado: Pursuant to Colorado law, the purchaser is required to file a sales or use tax return, and may be required to pay sales or use tax on certain items.
For information regarding taxes and tariffs on international shipments, click here.
Using Promotional Codes
If you receive a promo code, be sure to enter it during checkout so that it can be applied to your order. Promo codes apply to most of our products but may have some restrictions; these may be based on timeframe, type of product, or brand. To check how and when your promo code can be used, click here.
Premier and Trade Programs
These programs are intended for customers purchasing for a business and trade professionals*. These programs are not intended for resellers of United Chair LLC products or non-business customers. Accounts may be removed from these programs at any time at the discretion of United Chair LLC.